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About us
 Who are you? And what do you actually do?
 Do you have a store / showroom?
 How do I know if you are reliable?
 Contact
General Questions
 Can I order by e-mail?
 What are your packing- and shipping costs?
 Is it safe to buy from the Internet?
 Some Companies offer Free Shipping, Why don't you?
 What type of jewelry suits me?
 Which necklace do I have to choose?
 How long will it take before my order will get shipped?
 Which payment options do you have?
 Can I pick up my order in Hoensbroek?
 What do I have to do if I don't like my purchase, or if it's delivered wrong?
 To what address do I have to sent the ashes, if I want you to Fill my jewelry ?
 Is it safe to sent ashes? How do I know if the ashes get processed in the right piece of jewelry?
 I want to fill my jewelry by myself, how does it work? And what are the risks?
 Can I wear cremation jewelry in the water?
 What do the different ways of ash processing mean?

Dear visitor,

We would like to inform you that we will soon be on vacation. Our vacation starts on Saturday, July 19, and lasts until Sunday, August 3.

If the processing time for your ordered products ends before this date, your order will be shipped before the vacation.
After our vacation, on Monday, August 4, all orders will be processed in order of placement and arrival of the ashes, and the processing time stated with the products will apply.

If desired, you can still place an order during our vacation period.
Messages will be read and answered once a day.
You can also send us cremation ashes during our holiday period; we will continue to receive them.
Twice a week, all ashes sent to us will be collected from the post office box, and you will receive a confirmation of receipt from us.

Kind regards,

Team JB Memorials